Microsoft Dynamics 365 Managed Services
Proactive Management and Support
iCatalyst provides ongoing Dynamics 365 Business Applications Support & Management services delivered by highly experienced Dynamics Consulting and Support team.
Our Support and managed Services ensures our customers maximize ROI on the investment in Dynamics 365, providing access to consulting expertise when needed. This free's up not only reduces time and effort required to support systems internally, but also ensures our clients systems are managed proactively and in accordance with best practice.
We have service reach across Australia and if needed, globally.
Support and Management Services cover the breadth of your Dynamics 365 Platform – Business Central, Finance and Supply Chain, Custom Engagement (CRM), Power BI, Azure Integration Services & Power Platform.
Services include;
- Service Desk Support
- Customer Portal Access
- Issue Management
- Service Level Agreements
- Reporting and Triage
- Platform (Wave) Release Management
- Account Management
- Advisory
- On-going and as needed consulting services
