iCatalyst built a thriving Microsoft-first consultancy - proving their solutions work

iCatalyst is not just a Microsoft Solutions Partner—it’s a living example of what the Microsoft ecosystem can achieve. From day one, the company has run its entire business on Microsoft technology, using the same tools it delivers to customers. This unique approach sets iCatalyst apart in the partner market, offering unmatched credibility and real-world insight into every solution it recommends.

By adopting a modular, cloud-first design with Microsoft Dynamics 365 and the broader Microsoft stack, iCatalyst has scaled rapidly and sustainably. Starting with essential systems like Dynamics 365 Business Central and Microsoft 365, the team expanded its toolkit to include Customer Engagement, Project Operations, Power Platform, and Microsoft Defender—all without needing to rearchitect or invest in costly infrastructure. This flexibility allowed iCatalyst to grow from three founders to over 65 team members in just four years, while maintaining operational efficiency and delivery excellence.

The consultancy’s ability to demonstrate live, working solutions during customer engagements—using its own environment—has built trust and accelerated decision-making. Customers see firsthand how Microsoft tools can streamline operations, improve collaboration, and drive innovation. iCatalyst’s success proves that when a business is built on the same platform it delivers, the results speak for themselves.

• Show what’s possible: Run a scalable, flexible Microsoft solution internally that mirrors what is delivered to customers—showcase the power and potential of Microsoft technology in real-world scenarios and building trust.
• Streamline and scale: Simplify operations, automate workflows, and scale efficiently using Microsoft’s modular, cloud-first architecture.
• Enable collaboration and remote work: Support a growing, distributed workforce with secure, real-time access to shared data and tools.

1. Microsoft Dynamics 365 Business Central 

• Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Customer Insights)
• Microsoft Dynamics 365 Project Operations
• Microsoft 365, SharePoint, and Teams Phone integration
• Microsoft Power Platform 
• Microsoft Power BI
• Microsoft Defender for enterprise-grade security
• Copilots