iCatalyst supports Ampac to modernise operations and align with future growth

 Ampac, an Australian manufacturer of fire detection and alarm systems, needed to modernise its finance and production systems. Manual processes and outdated enterprise resource planning (ERP) platforms caused inefficiencies, data issues, and slow reporting, leaving teams without real-time visibility.

To address this, Ampac partnered with iCatalyst to reimplement Microsoft Dynamics 365 Business Central. The company leveraged iCatalyst’s expertise to deliver tailored solutions, including a custom-built Production Shop Floor Solution, a drawing approvals package, and an order intake solution. 

Daniel Dias, Finance Director at Ampac, said, “From the beginning, we saw iCatalyst as a trusted partner who understood both our technical and business needs. The move to Business Central gave us the foundation to grow with confidence and continue modernising across our operations.”

Dave Norris, Operations Director at Ampac, said, "For Ampac, the difference was not only in the solution, but in the way it was delivered. iCatalyst’s focus on Microsoft Business Applications, its senior team, and its culture of accountability meant the project was managed with care and commitment, reinforcing our confidence in the partnership."

•  Replace unsupported ERP: legacy NAV system had become outdated and was no longer supported, creating risk for the business. 
• Stay within Microsoft ecosystem: Ampac wanted to continue with NAV’s successor, Dynamics 365 Business Central, to access the latest functionality and future Microsoft add-ons. 
• Adopt best practice: after years of costly customisations, the business needed a clean slate to improve efficiency and scalability. 
• Improve visibility: management required real-time data for production, sales, and reporting, rather than waiting for batch runs. 

• Reimplementation of Microsoft Dynamics 365 Business Central
• Development of a bespoke drawing approvals package to improve quotation speed, visibility, and customer engagement
• Delivery of iCatalyst’s custom-built Production Shop Floor Solution
• Implementation of an order intake solution
• End-to-end project management and implementation delivery
• Ongoing support services.