iCatalyst acquires Beyond CRM

---

Photograph L to R: Justin Martin, Andrew Devitt, Dennis Chan.

iCatalyst boosts national foorprint and CRM capability across Australia

Perth, Australia — [9 June 2026]   iCatalyst, a leading Microsoft AI Business Solutions partner, has expanded its national capability with the acquisition of Brisbane-based Microsoft Dynamics 365 Customer Engagement and Microsoft Power Platform specialist, Beyond CRM.

The acquisition strengthens iCatalyst’s expertise across Microsoft Dynamics 365 and Power Platform, complementing its existing capability and further building its national delivery footprint. It forms part of the company’s strategy to invest in experienced talent and scale its presence across the Australian Microsoft Business Applications market.

Andrew Devitt, Co-Founder and Director at iCatalyst, said the acquisition represents a deliberate step forward in expanding capability and supporting customers at scale.

“This is a considered and strategic step in our growth. Beyond CRM brings a highly regarded team with deep expertise in Microsoft Dynamics 365 Customer Engagement combined with specialist industry IP, which strengthens our overall capability across the Microsoft ecosystem,” said Devitt.

“Our focus has always been on building a team of experienced professionals who can deliver practical, business-led outcomes. This acquisition allows us to further that vision: expanding nationally while continuing to invest in quality, expertise, and long-term customer relationships.”

Founded in Brisbane, Beyond CRM has built a strong reputation in the market for delivering highly specialised solutions built on the Microsoft Dynamics and Power Apps platform, supported by deep functional expertise and real-world industry knowledge.

The team brings particular strength in the membership and not-for-profit sectors, with established intellectual property and proven solution frameworks that enable organisations to better engage their stakeholders, streamline operations, and drive sustainable growth. All underpinned by close, partnership-led relationships with their customers.

Warren Davies, Founder and Managing Director of Beyond CRM, said the decision to join iCatalyst followed a thorough process focused on long-term alignment.

“After a comprehensive process, it was clear that iCatalyst was the right fit for both our team and our customers,” said Davies.

“What stood out was the alignment in how we approach our work. A strong focus on relationships, experienced people, and delivering outcomes that truly support our customers. This move gives our team and our customers access to a broader capability while maintaining the same level of service and trust that Beyond CRM is known for.”

Beyond CRM will integrate into iCatalyst as part of a structured transition, maintaining continuity for customers while continuing to focus on its specialist CRM capability and existing customer base. The integration enables access to broader expertise, strengthening the combined organisation’s ability to deliver complex, business-led transformation initiatives across Australia.

This milestone reflects iCatalyst’s continued momentum as a leading Australian Microsoft Solutions Partner and marks an important step as the business approaches its fifth year — reinforcing its commitment to sustainable growth, national expansion, and investment in highly experienced talent.