iCatalyst have given us the knowledge and expertise—when we need it—as if they work as a part of our team.
Nigel Barrett, Procurement Manager, Scitech
Scitech
Featured Customer
Scitech faced significant challenges with their initial Dynamics 365 Finance and Operations (FinOps) implementation. Scitech believed that, without a comprehensive understanding of their business processes, the original solution implementation didn’t meet their business requirements. This resulted in a misalignment of the solution's capabilities and user dissatisfaction.
Determined to understand the solution’s full potential, Scitech sought a new partner who was not only knowledgeable in Dynamics 365 capabilities but also took the time to offer “personalised service” and understand how the solution could be tailored to fit Scitech’s needs. iCatalyst, a leading Microsoft Solutions Partner, played a crucial role by providing extensive business process mapping, comprehensive training, and personalised support.
“iCatalyst have helped us understand the power of Microsoft Dynamics 365 Finance and Operations and what it can do to improve our workflows,” said Nigel Barrett, Procurement Manager, Scitech. “They have opened our eyes to what is possible within the solution.”
Key Transformation Requirements
- Comprehensive Understanding of Business Needs: Re-establish confidence in Dynamics 365 as the optimal ERP solution and re-educate users on its core features and functionality.
- Process Alignment: Enhance and tailor Dynamics 365 to Scitech's specific workflows, ensuring a seamless and intuitive user experience that boosts productivity.
- Passionate and Enthusiastic Partnership: Collaborate with a local, knowledgeable Microsoft partner who is dedicated to providing personalised service.
Solutions and Services Delivered
- Enhancements to existing Microsoft Dynamics 365 Finance and Operations
- Microsoft Power BI implementation and integration
- Solution Architecture and Project Management Services
- On-going Support and Managed Services